Many individuals who start using their very first hosting account, or switch companies, frequently have questions in regards to how certain operations are done or encounter problems when setting up different things such as emails, site settings, etc. Because of this, lots of web hosts have prepared documentation with common questions and problems so as to help their clients obtain info quickly and seamlessly. Consequently, the customer support team representatives can dedicate more time to real issues that some customers may be facing, since the solution for the smaller things will already be available online and clients can easily fix them without having to contact the customer support staff. Having elaborate documentation is vital, especially for new customers with no practical experience at all, as the web hosting service involves a large number of features and lots of people can get perplexed about what to do. A good knowledge base can both help you accomplish the procedures that you need and become aware of how the web hosting service functions as a whole.

Extensive Online Documentation in Web Hosting

Our web hosting plans come with an in-depth knowledge base where you can find info on all the difficulties that you may encounter and their resolutions. You can read how to set up and administer a mailing list, how to use an .htaccess config file, or how to proceed in case the settings of your mail client are accurate, but you’re unable to send email messages, for instance. We have done our utmost best to be as thorough as possible and to cover all possible options in order to save you time and to offer you different solutions for each problem. The knowledge base includes educative articles too – both general ones about the web hosting service as a whole, and more specific ones, which will let you in on the functions and features of the Hepsia Control Panel. You can find relevant articles about specific functions and features in each Control Panel section, whilst if you want to see the whole article archive, you should go to the Help section.