Integrated Ticketing System in Web Hosting
With a web hosting from us, you won’t ever have to log out of your account. Our ticketing system is incorporated into the Hepsia hosting Control Panel, which is used to manage your entire Internet presence. You can quickly access any support ticket whilst you’re browsing your website files or customizing different account settings. The ticketing system is being closely monitored 24/7 by our help desk support team members and the ticket response time is no more than 1 hour, but it rarely takes more than twenty minutes to receive help. In contrast with some other hosting companies, we don’t charge extra for using the ticketing system, so you can contact us as often as you want and request info in relation to any billing or technical problem. Moreover, you can see a collection of informative articles, which will help you handle the most commonly confronted problems on your own.