1 hour ticket response
We are dedicated to offering a prompt and appropriate answer to each ticket submitted by a client. Our expert customer support team members will review your problem and will offer you the best option. We offer a 1–hour response time guarantee for all helpdesk tickets. In fact, the average support ticket response time has proved to be 20 minutes.
A Topflight Client Support Service
We have a team of web hosting support technicians who are prepared to respond to all your questions every time you require support. Almost all our customer support staff representatives have many years of experience in the web hosting realm, which means that you can always rely on swift and detailed answers to your inquiries.
An Intuitive Help Center
To help you find a quick hint on how you can use a specific feature, we have implemented a very user–friendly Help Center section in our Control Panel. You can search through an enormous collection of web hosting account management articles and website administration articles, take a glance at the F.A.Q. database or check out our step–by–step video tutorials.
